We’re looking for a candidate to fill this position in an exciting company In consultation with key stakeholders, develops, directs and implements short and long-term strategic and integrated alumni strategy programming (both in-person and virtual) to support fundraising and engagement from alumni, volunteers, students and friends. Develops, implements and leads initiatives on behalf of the Office of Advancement’s mission that serve to demonstrate the impact Queen’s has on the world and to enhance its image/reputation among key audiences.Leads comprehensive alumni engagement strategy programs designed to obtain maximum long-term financial support for the university by translating broad goals into achievable plans and steps. Formulates annual and long-range strategic and integrated alumni engagement plans for the university based on reliable internal and external data analysis.Establishes and implements sophisticated alumni engagement metrics that will dictate strategic decisions to maximize philanthropic support for the university.Serves as a trusted advisor, and university-wide resource and liaison to volunteers, alumni, the Office of Advancement, senior university officials, allied professionals and others, in the development of alumni engagement strategies that support fundraising and engagement priorities based on best practices and evolving trends in philanthropy and volunteer management. Fosters and reinforces a non-territorial, sophisticated approach to donor-centric philanthropy which encourages collaboration, flexibility and responsiveness. Stays abreast of alumni, volunteer and philanthropic developments, and/or relevant legislation that may assist in maximizing revenue and engagement.Acts as a back-up during the AVP (AR&AG) absence, providing leadership and representing Alumni Relations & Annual Giving in the university community.Collaborates closely with the Department of Advancement Communications, Marketing, Events and Donor Relations to develop integrated communications objectives for key stakeholders on emerging issues and strategic communications initiatives. Ensures initiatives are aligned according to brand and visual identity standards; consistent in terms of style, quality and tone of voice; timely; compliant with best practices in grammar, messaging and writing; and optimized for search and user experience for all channels of content including online, social media, email, mobile, video, and print.Establishes alumni engagement strategies in support of comprehensive and project specific campaigns.Researches, coordinates and prepares internal and external communications, briefing notes, research profiles, activity reports, and accountability reports.Develops and maintains an in-depth knowledge of the university’s activities, priorities and needs in both teaching and research. Applies this knowledge in matching the interests and needs of prospective alumni with the strategic needs of the university.Helps develop a process to sustainably identify “big ideas” for consideration by alumni and volunteers.Works closely with departmental leaders to enhance the experience of volunteering with Queen’s and any of its faculties, schools, and units, respecting the values, guiding principles and standards of practice enshrined in the Canadian Code for Volunteer Involvement to which Queen’s adheres.Motivates and organizes a broad range of influential strategic alumni relationships, volunteer leaders and university senior administrators, who assist in securing engagement and philanthropic commitments.Establishes timely and appropriate stewardship, ensuring volunteers are handled and recognized according to sound Advancement practices.Ensures all contact reports are recorded in a timely fashion on the Advance database.Measures and analyzes initiatives to assess ROI and ensure success and future direction. Conducts periodic competitive audits and performs ongoing environmental monitoring to gauge program effectiveness. Reports findings and implements changes in strategy as required.Reviews progress against short and long-term goals on a regular basis with the Associate Vice-Principal. In consideration of progress-to-date, takes a lead role in identifying and implementing further opportunities and strategies that may have arisen to meet goals.Prepares annual budget documents.Promotes a culture of inclusion, with a commitment to the university’s equity, diversity, accessibility, and inclusion initiatives designed to foster an inclusive, supportive, and welcoming work environment for individuals with diverse backgrounds and identities.Builds and develops an outstanding high-performance team of Advancement professionals.Promotes a culture of inclusion, with a commitment to the university’s equity, diversity, accessibility, and inclusion initiatives designed to foster an inclusive, supportive, and welcoming work environment for individuals with diverse backgrounds and identities. Plans, prioritizes and manages the work of employees, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection. Manages performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews and talent reviews on an ongoing basis. Assesses staff training and development needs and ensures that employees receive training required to improve and sustain successful performance. Investigates, addresses and resolves employee/labour relations issues, including disciplinary matters. Represents the university and the Office of Advancement on committees and to internal and external audiences, ensuring understanding and adoption of Advancement policies and procedures.Undertakes other duties as assigned in support of the unit and/or department. REQUIRED QUALIFICATIONS:University degree, preferably at the honours level.Minimum 10 years of progressive experience and a demonstrated track record of success in a senior leadership role managing multi-channel alumni and volunteer engagement programs, with a focus on building volunteer and donor relationships that enhance and advance the profile of the university, preferably in a large, complex and institutionally relevant setting.Demonstrated ability to inspire and raise alumni sights, articulate aspirational goals and institutional priorities, and effectively support philanthropic and engagement opportunities.Proven success developing and implementing strategic plans and meeting objectives.Strategic planning, budgeting and financial management skills to oversee and forecast the Toronto, Advancement Regional Strategy, and Homecoming & Reunions unit budget portfolios and assesses budget implications of strategic initiatives.Demonstrated ability to effectively build and manage volunteer relationships that enhance and advance the interests of the university.Proven leadership, management and relationship building experience, with a demonstrated ability to promote inclusion in the workplace and effectively organize, motivate, and direct professional staff, volunteers and colleagues to achieve objectives; and work effectively with senior leadership.Comprehensive knowledge of federal and provincial legislation and strict adherence to ethical fundraising standards affecting charities and charitable status.Understanding of the administrative, academic and governance structures of the university environment and the challenges faced by post-secondary institutions.Demonstrated success using diverse communications platforms including print, web, social media, video and other forms of digital communications, and writing and editing to deadlines (including stories, cases for support, newsletters, key messages, Q’s and A’s, and communications plans).A valid G-Class driver’s license and passport with no travel restrictions is required.Satisfactory Criminal Record and Judicial Matters Check required.Consideration may be given to an equivalent combination of education and experience. SPECIAL SKILLS:Demonstrates a commitment to fostering a diverse and inclusive work environment where there is mutual respect and collaboration across all teams.A strategic, innovative and collaborative integrator who successfully seeks and fosters synergies and partnerships in a complex, decentralized, multi-stakeholder environment. Analyzes complex situations; provides clear, focused leadership and advice on multi-channel alumni engagement initiatives for Queen’s; identifies optimal approaches to win cooperation from diverse audiences; and makes sound decisions with sensitivity to the political environment and to the reputation of the Office of Advancement and Queen’s.Balances respect for traditions, with the ability to bring new ideas and challenge assumptions. Adept and adaptable, and an excellent change manager capable of placing objectives in a larger organizational context and translating strategic priorities into tactical activities and success.Capacity to build consensus and influence direction and outcomes.Strong customer service orientation with a demonstrated passion for the university and its people. Possesses a deep understanding of and respect for the value and contributions of volunteers.Persuasive and creative communication and presentation skills that allows success both within the campus environment and in the field….. click apply for full job details
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