Job title: Call Center Automotive Sales
Company: The 401 Auto RV Group
Job description: If you have any type of Call Centre experience and get a thrill out of helping customers, then this is your opportunity to take your earning potential to the next level! At 401 Auto RV Group, we’re creating the future of Online Auto Sales!
We find that experienced Call Center Representatives make the best sales people because they’ve already mastered the two most difficult hurdles in sales; feeling comfortable making a high-volume of phone calls and focusing on customer service first. Once these two skills are mastered, the art of selling comes naturally and your earning potential skyrockets!
No automotive sales experience necessary as our training program will prepare you for success. You will never make another cold call again. If you’re motivated to collect a commission by calling customers who want to hear from you and help them facilitate the sale of a car they need, then this is the opportunity for you.
Who We Are:
The 401 Auto RV Group is Canada’s fastest growing dealership group that includes 401 Auto Financing, CampMart RV, Kia and VW dealerships across Ontario from London to Ottawa and everywhere in between.
Due to the pandemic, we pivoted our sales strategy to give people what they wanted and desperately needed; an easy and safe way to buy a car 100% online. Now we’re eager to add motivated Call Center Sales Representatives to our winning team to help our customers view, purchase and have their new vehicle delivered directly to their front door without ever leaving their home.
What We Need:
The ideal candidate for this position is incredibly passionate about sales and customer service. Must be motivated to build rapport with customers over the phone and make the most of each lead provided to them. Successful Call Center Sales Representatives demonstrate consistent drive to empower and support customers through the online sales process and take advantage of our ongoing training programs to maximize earning potential. The goal for this position is to convert each customer interaction into 401 Auto customers for life and to generate referrals!
Must be available to work 5 days per week: a schedule rotation of 9:00 am to 5:00 pm and 12:00 pm to 8:00 pm shifts along with mandatory Saturdays!
· 401 Auto Financing supplies our Call Centre Sales Team with fresh, new, motivated to purchase Tier-1 leads each and every month!
· No Auto Sales or Financing (F&I) experience? No problem! We train all Call Center Sales Representative in Online Auto Sales and related financing skills. This allows our sales team to maximize their earning potential by receiving the commission on the front end of the sale as well as on the finance reserve, warranty, insurance and other related products
· No Cold Calls Ever! You are given high-quality warm leads who want to hear from you
· We take care of everything…all you have to do is be nice and sell, sell, sell!
How we VALUE our employees:
· A COVID-19 compliant workspace in our state-of-the-art facility
· A “Google” like work environment with fun, team building activities, reward based challenges and work life balance
· Industry leading sales training including courses, roleplaying, job shadowing and train the trainer sessions
· A competitive commission structure
· Growth opportunities and a culture that promotes from within
· Plenty of inventory with over 1,000 vehicles to sell
Role & Responsibilities:
· Must be comfortable creating relationships and rapport over the phone
· Work closely with customers to identify their wants and needs in a vehicle and work with lenders to satisfy those needs
· Produce a high volume of calls and maintain a large portfolio of customers
· Discuss and educate customers on current lender requirements
· Monitor DealerTrack and use CRM to schedule appointments with customers and maintain ongoing communication
· Consult with Financial Institutions to obtain funding options
· Collect and review information and documents before sending applications to Financial Institutions
· Call and follow up with customers as per training, policies and procedures for our online financial sales division
· Follow all OMVIC regulations at all times
Qualifications & Skills:
· Minimum of 2 years Call Centre or Sales experience (automotive sales experience will move you to the front of the line)
· Strong communication skills
· Friendly and positive attitude; must be a team player
· Strong computer skills
· Valid G Driver’s License and acceptable driving record
· OMVIC Certification is a plus
The 401 Auto RV is an equal opportunity employer and we are pleased to accommodate individual needs within our recruitment process. Please speak with our HR department should you require any accommodation.
Location: Cambridge, ON
Job date: Tue, 05 Jan 2021 23:43:15 GMT
Apply for the job now!