Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose & Function:
The Gathering Place (GP) is a Downtown South Community Centre under the auspices of Community Services. Located at 609 Helmcken Street, the Gathering Place serves a socially and ethnically diverse population many of whom are on low fixed incomes and living in single hotel rooms, social housing or are homeless; including street youth, seniors, persons with drug/alcohol issues and/or mental illness, youth and persons with HIV/AIDS and/or Hepatitis C.
The Auxiliary Cook I reports directly to the Food Services Coordinator (FSC) or to the Kitchen Program Assistant (KPA) when the FSC is not available. The Cook is central to the production of three meals a day in an operation, which provides meals 365 day per year for the Gathering Place and the New Continental seniors centre. The Cook will be comfortable working in a demanding service-oriented environment and working closely with marginalized populations who may need basic workplace and kitchen orientation and training. The GP environment requires the Cook and other food services staff to have excellent communication and problem solving skills, to be adept at handling conflict, to exercise appropriate professional boundaries and discretion, to be resilient when faced with challenges, and to be able to coach and support other staff, volunteers or patrons. The incumbent participates in maintaining an environment that works to support nutritious food habits, food safe practices, patron satisfaction, and a safe and healthy workplace. The Cook schedule is 9 a.m. – 6 p.m. and requires weekend work. Please note this is an auxiliary/on-call position with no guaranteed shifts.
Specific Duties & Responsibilities:
- Planning and preparing meals and other food items on a large scale including entrees, soups, salads, desserts, snacks and catering;
- Training, assigning work, managing performance issues, reviewing and overseeing the work of kitchen volunteers, many of whom have socioeconomic problems, mental health or physical disabilities and/or addiction problems and may require considerable supervision;
- Supervising staff (Kitchen Attendants) including: training, assigning work, and managing performance issues for and reviewing the work of staff; appreciating different perspectives and adapting supervisory strategies accordingly;
- Assisting to plan menus for a rotational menu, including menus for people with special needs e.g. HIV, diabetes, vegetarian based on sounds nutritional principles;
- Ensuring appropriate use, care and cleaning of kitchen equipment and utensils by Kitchen Attendants and volunteers;
- Receiving and storing food according to the department’s food storage and inventory procedures;
- Submitting requirements for food, kitchenware and related supply orders;
- Ensuring compliance with food safety, sanitation and cleaning standards and procedures related to the incumbent’s job, including monitoring and training staff (Kitchen Attendants) and volunteers;
- Ensuring compliance with occupational health and safety standards and procedures related to the incumbent’s job for self and staff and volunteers the incumbent supervises;
- Communicating and managing conflicts effectively with other staff, volunteers and patrons, and encouraging two-way discussions; dealing with conflict in a “conflict-positive” manner and with addressing issues with respect, firmness and tact;
- Providing/preparing verbal and written reports and work plans, and completing food service records;
- Using computers and online/internet applications for functions necessary to the incumbent’s job (e.g. to communicate by email, order supplies, etc.)
- Other related duties (e.g. food service point of sale system/cash register).
Education and Experience:
- Grade 12 and a cooking certificate or diploma from a recognized institution
- Food Safe 1 certificate
- 2 years+ experience cooking in a commercial kitchen environment;
- Some experience working directly with and understanding of socially and economically vulnerable populations;
- A Police Record Check clearance is required for this position. A clearance requires the absence of any criminal charges or convictions related to this position.
Knowledge, Skills and Abilities:
- Experience supervising / providing direction to staff;
- Experience as a cook in a commercial kitchen of a comparable size and experience with large scale/volume meal production or an equivalent combination of training and experience;
- Sound working knowledge of methods and equipment involved in meal planning, food preparation, cooking;
- Sound working knowledge of the care, use and cleaning of kitchen equipment and utensils;
- Some knowledge of the nutritional values of foods;
- Working knowledge of food safety risks and preventive measures related to food preparation and service;
- Working knowledge of occupational health and safety hazards and preventive measures in a food service environment;
- Ability to work in a physically demanding position that requires the ability to work for several hours at a time under deadlines, standing in a warm environment.
- Experience working effectively in a team environment
- Some experience working with, supervising and training volunteers;
- Some experience developing recipes and/or planning menus;
- Experience keeping records and submitting reports in a food services environment;
- Experience handling cash and operating a point of sale system/cash register; and
- Some experience working with the public and resolving customer service issues in a respectful, tactful and effective manner.
Business Unit/Department: Arts, Culture and Community Services (1200)
Affiliation: CUPE 15 Non Pks
Employment Type: Auxiliary/Casual
Position Start Date: February, 2021
Salary Information: Pay Grade GR-014: $24.36 to $28.55 per hour
Application Close: January 31, 2021
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.
To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.