Overview: Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients’ lives by identifying, developing and commercializing meaningful products that address unmet medical needs. We are continuing to expand our commercial product portfolio and our research and development pipeline in therapeutic areas that can leverage our unique expertise.
Our therapeutic areas of focus include sleep and hematology/oncology – areas in which we have a deep understanding of the patient journey and a suite of products and product candidates to address critical needs.
We are looking for the best and brightest talent to join our team. If you’re looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you’ll explore our career openings and get to know Jazz Pharmaceuticals.
The role of the Key Account Manager (KAM) is to maximise the full sales potential of the product portfolio on a defined territory, achieving sales and related performance targets (as defined by the management team). This will be achieved through coordination of internal and external stakeholders to ensure the appropriate patients have access to Jazz Pharmaceuticals Hematology-Oncology products. Developing professional working partnerships with those stakeholders to positively influence sales potential, future guidelines, funding, positioning of products and ensure effective implementation of peer to peer/advocacy programs.
The KAM will take full accountability for the preparation and execution of strong territory business & key account management plans as agreed with the management team, fully utilizing agreed processes and procedures.
Deliver sales and related objectives against territory targets and contribute to national and team targetsDevelop a partnership relationship with KOLs and stakeholders by being an expert in the Jazz Pharmaceuticals Hematology products & relevant disease areas as well as local and national healthcare policy as appropriateBuild customer networks that enable the rapid identification, diagnosis and treatment of patientsAssist with removing barriers to access for Jazz products by working with cross-functional colleagues where appropriate.Develop, implement and review a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the management teamReview and analyse product performance within accounts and develop appropriate business plans. Understand and apply overall knowledge of healthcare industry, trends, market conditions, clinical guidelines, and market access environment as it relates to effective account management.Work with medical, market access and marketing to enable customer access to Jazz Pharmaceuticals support programmes e.g. educational events, relevant symposia, peer to peer programmesIdentify and capture opportunities for business growth e.g. key account potential, new projects or added value servicesProfiling (and regular updating of) key customers and accounts into VEEVA CRM systemAccurate and timely reporting of customer and business records, through VEEVA CRM system, using agreed performance measuresWillingness and ability to assist with ad hoc business projects as defined and directed by the management teamDemonstrated ability to manage accounts in a virtual setting and maintain engagement through in person and digital channels.Perform all duties in compliance with applicable laws, regulations, Innovative Medicines Canada Code of Practice, Jazz policies, as well as the Jazz mission, vision and core values.
Required Knowledge, Skills, and Abilities
Previous speciality pharmaceutical sales experience with a proven track record ideally in an aligned therapeutic area or in orphan diseaseDemonstrated capabilities in working with computer software programs (PowerPoint, Word and Excel)Proven track record in negotiating & influencing within a healthcare setting to deliver agreed and measurable objectivesUnderstanding of market access and ability to access funding for new and existing drugs, with a demonstrable understanding of funding processesExperience in working cross-functionally; self-starter with a strong sense of personal accountability as well as the ability to work in a cross-functional team in a dynamic environmentEffective and persuasive communicator with excellent presentation skillsAdvanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholdersExperience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to patients
Education and Experience Requirements
Life Sciences Graduate or equivalentFully valid driving licenseMinimum of 8 years sales experience in the pharmaceutical/biotechnology industry.Sales Experience in Hematology/Oncology and Bone Marrow Transplant preferred.In-depth knowledge of the inpatient Hospital environmentExcellent communication skills, strong interpersonal skills, strong planning and organizational skills are requiredSelf-motivation and ability to excel in a team environment.
Description of Physical Demands
Responsibilities may require working outside of “normal” hours, in order to meet business demands.The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management teamFrequently operating a computer, printer, telephone and other similar office machinery.The incumbent must reside within the territory of their responsibility
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
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