Security Attendant I
Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose & Function:
Carnegie Community Centre, The Gathering Place, and Evelyne Saller Centre (“the Centres”) serve as important resources to Vancouver’s diverse Downtown Eastside and Downtown South communities. Patrons can participate in educational, recreational, cultural and social programming; enjoy the delicious low cost meals offered at the Centre cafeterias; access life essential services such as laundry, showers, or sheltering services; or simply enjoy the Centres as the safe and welcoming places to connect with their neighbours. The Centres are seeking a number of auxiliary Security Attendant 1s to join these dynamic teams.
Reporting to a Security Coordinator, this is a front line position with primary responsibilities in relationship building with community members, and Centre safety, security, access control, and incident response and reporting. Security Attendants also work to ensure that the Centres are safe, welcoming and inclusive spaces for the public and staff. Violence Prevention is a priority at the Centres, Security Attendants are expected to use defusing/de-escalating skills when responding to all volatile situations. Physical intervention is always a last resort.
Specific Duties & Responsibilities:
- Monitoring entrances and facilitating access control of the facilities;
- Monitoring and upholding the Centres’ Code of Conduct and standards of behavior are being observed;
- Making regular patrols of the building;
- Providing support in the event of an emergency including first aid and overdose response;
- Understanding the needs of and assisting patrons in a supportive manner by providing information and making referrals on the services and activities provided by the Centres and other community partners;
- Assisting with front desk clerical activities such as answering phones, distributing mail, simple data entry when needed;
- Communicating information to other staff by way of log entries, incident reports and emails;
- Communicating effectively using a two-way radio;
- Maintaining health and safety standards;
- Receiving routine deliveries;
- Ability to understand and uphold occupational health and safety policies and procedures, including specific policies related to COVID-19;
- Performing janitorial and other duties as required.
Education and Experience:
- Completion of Grade 10 (Grade 12 is preferred);
- Knowledge of the Downtown Eastside and/or Downtown South community, local agencies and services;
- Knowledge of the City’s Community Centres and programs/services available to patrons;
- Experience working in a community, social service or healthcare environment would be considered assets.
Knowledge, Skills and Abilities:
- Knowledge of the Downtown Eastside/Downtown South, agencies, services and resources.
- Knowledge and understanding of addictions, mental illness, conflict resolution and violence prevention.
- Ability to establish and maintain effective working relationships
- Ability to communicate effectively orally and in writing, including writing incident reports.
- Ability to work with minimal supervision.
- Ability to respond to incident using defusing and de-escalation techniques.
- Ability to respond to emergencies, walk long distances, and carry heavy items using moderate strength and agility.
- Fluency in a second language is considered an asset.
- Security BST training and valid Security Officer License considered an asset
- Occupational First Aid Level 1 certification or the ability to earn one is considered an asset.
Business Unit/Department: Arts, Culture and Community Services (1200)
Affiliation: CUPE 15 Non Pks
Employment Type: Auxiliary/Casual
Position Start Date: February, 2021
Salary Information: Pay Grade GR-013: $23.44 to $27.45 per hour
Application Close: February 5, 2021
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.
To be considered for this exciting and impactful career opportunity with a generous benefits package, please apply on our careers site.
Note; Dear, this vacancy (or write up) is 100% FREE of cost, please don't pay any fee and DO NOT provide your financial documents, like Credit card/ Debit card and many more to anyone...
Please SHARE to help other people
Check if you qualify to work in Canada. It takes only about 1 minutes and it's FREE